ok93 Privacy Policy – Our Firm Commitment to Protecting Your Information

01 Introduction

Welcome to ok93. Our Privacy Policy explains how ok93 handles and protects your personal information. By using the ok93 platform, you are considered to have read and accepted this Privacy Policy.

Ok93 believes privacy is a fundamental right. We collect only the information we need and store it with strict security. No unnecessary data is collected on our platform, and no information is shared with third parties without your consent.

This Privacy Policy is built on international data protection laws and industry best practices. It takes effect the moment you open an account, browse, or use any service on ok93.

02 Information We Collect

Ok93 collects different types of information for different purposes. Details are provided below:

a) Information provided at registration:

• Full name, date of birth, and nationality
• Email Address & Mobile Number
• Residential address & postcode
• Username & password (encrypted)

b) Verification (KYC) information:

• Copy of national ID card or passport
• Utility bill or bank statement for address verification
• Selfie or live verification photo (where applicable)

c) Financial transaction information:

• Payment method details (Mobile Banking, Nagad, Rocket number)
• Deposit and withdrawal history
• Transaction amount & timestamp

d) Device and browsing information:

• IP Address & Geolocation Data
• Device type, operating system, and browser information
• Your activity and betting history on the ok93 platform
• Cookie & Local Storage Data

03 Use of Information

Ok93 uses the information it collects for the following purposes:

Ok93 uses your information to improve your platform experience, offer relevant promotions, and ensure responsible gaming. You can opt out of marketing communications at any time.

04 Data Sharing Policy

Ok93 strictly protects your privacy. Our data sharing policy is as follows:

• Payment Processors: Necessary information is shared with authorized payment gateways to process financial transactions.
• Legal Authorities: Information may be disclosed to comply with legal obligations under a court order or government directive.
• Regulatory Authority: Required information is submitted to the relevant licensing authorities.
• Technology Providers: Limited data is shared with trusted technology partners who operate the platform, and they are bound by the same privacy standards we uphold.
• Under no circumstances: Your information is never shared with advertisers, data brokers, or any unauthorized third parties.

05 Data Retention and Period

Ok93 retains your data for the following periods:

• While Account Is Active: All data is retained for the duration of active accounts.
• After Account Closure: Financial and identity information is retained for a minimum of 5 years to meet legal obligations.
• Betting Records: Retained for up to 3 years for dispute resolution purposes.
• Logs & Technical Data: Retained for a maximum of 12 months.
• Marketing Data: Deleted immediately upon withdrawal of consent.

After the applicable retention period, ok93 securely deletes or anonymizes your data so that no individual can be identified.

06 Security Measures

Ok93 has adopted industry-leading security measures to protect your information:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Database Encryption: Stored sensitive data is kept in encrypted format.
• Firewall & IDS: Advanced firewall and intrusion detection systems are active.
• Two-Factor Authentication (2FA): Two-factor authentication is available to keep your account secure.
• Regular Security Audits: Regular security reviews are conducted through third-party auditors.
• Staff Training: All ok93 staff are trained in data protection and bound by confidentiality agreements.
• Incident Response Plan: An incident response plan is in place to enable swift action in the event of any security incident.

07 Cookie Policy

Ok93 uses cookies and similar technologies to enhance your experience. The types and purposes of these cookies are described below:

• Essential Cookies: Required to maintain login sessions, ensure security, and keep core platform functions running. Without these, ok93 will not work.
• Performance Cookies: To understand which parts of the platform are used most, so we can continue improving our services.
• Functionality Cookies: To remember your preferences, such as language and settings.
• Analytics Cookies: To analyze overall usage patterns (without identifying individuals).

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain ok93 services.

08 Your Rights

Ok93 respects your data rights. You have the following rights:

• Right of Access: You can request to know what information ok93 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted (the "right to be forgotten").
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Data Portability: You can request your information in a portable format.
• Right to Object: You may object to your data being used for marketing purposes.
• Right to Withdraw Consent: Any permission granted on the basis of consent may be withdrawn at any time.

To exercise these rights, contact ok93's support team. We will generally respond to your request within 30 days.

09 Protection of Minors

Ok93 strictly prohibits gaming by anyone under 18. We place the highest priority on the privacy and protection of minors.

• Ok93 does not knowingly collect personal information from minors.
• Age verification is mandatory at registration and is re-verified during the KYC process.
• If a minor's account is identified, it will be immediately suspended and any collected data will be deleted.
• If you believe your child has registered on ok93, please contact our support team immediately.

10 Policy Changes

Ok93 may update this Privacy Policy from time to time. When changes are made:

• The updated policy will be published on the website with a revised date at the top of the page.
• For significant changes, advance notification will be sent to your registered email address.
• Continued use of ok93 after any changes will be considered acceptance of the updated policy.
• If you do not agree with the updated policy, please request account closure.

11 Contact & Support

If you have any questions or feedback about this Privacy Policy, or wish to exercise your data rights, please contact ok93's data protection team:

• Live Chat: Click the live chat icon at the bottom right of the website (available 24/7)
• Email: [email protected]
• FAQ: Visit our FAQ Page View.

Ok93's privacy team typically responds to your request within 2 business days.